Terms and Conditions for Sheenam Jewels LLP

1. Introduction

Welcome to Sheenam Jewels LLP. These Terms and Conditions outline the rules and regulations for the use of our website, services, and products. By accessing or making a purchase from Sheenam Jewels LLP, you agree to comply with these terms.

2. Products

• All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
• Our products are handmade and may vary slightly in appearance from the images shown on the website.
• We strive to ensure that all details, descriptions, and prices are accurate, but errors may occur. If we discover an error in the price of a product, we will inform you as soon as possible and give you the option of reconfirming your order or canceling it.

3. Orders and Payments

• All orders are subject to acceptance and availability.
• Upon placing an order, you will receive an email confirmation. This does not mean your order has been accepted. We reserve the right to cancel or refuse any order.
• Payment must be made in full at the time of placing an order. Accepted payment methods include credit/debit cards and other forms of payment available at checkout.

4. Shipping and Delivery

• We offer worldwide shipping. Shipping times and costs will vary based on your location and selected shipping method.
• Once an order has been shipped, we are not responsible for delays caused by couriers, customs, or other external factors.
• Any customs or import duties incurred during shipping are the responsibility of the buyer.

5. Returns and Exchanges

• You may return an item within 14 days of receiving your order, provided it is unused and in its original condition. Customized or personalized items are non-refundable.
• To initiate a return or exchange, please contact us at sheenamjewels@gmail.com with your order details.
• The customer is responsible for return shipping costs unless the item was damaged or incorrect.

6. Warranty and Repairs

• All of our jewelry comes with a 6-month warranty covering manufacturing defects. This does not include normal wear and tear, accidental damage, or misuse.
• We offer repair services for damage caused by wear and tear. Please contact us for an estimate.

7. Intellectual Property

• All content on this website, including images, designs, logos, and text, is the property of Sheenam Jewels LLP and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

8. Limitation of Liability

• Sheenam Jewels LLP will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
• We are not responsible for any allergic reactions to materials used in our jewelry. It is the customer's responsibility to ensure they are not allergic to any materials.

9. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of India.

10. Amendments

We reserve the right to modify these terms at any time. Changes will be posted on this page, and it is your responsibility to review them regularly. Continued use of the website after changes are posted constitutes acceptance of the updated terms.